Zignal Transition Server

Great user experience, no hassle

Today many service operators are experiencing problems with their User Interface (UI), as they learn that the deployed UI is not as stimulating and interactive as they would prefer. This results in lower ARPU and lower than expected customer growth.

Service operators with major investments in their IPTV deployment are realizing that it will not live past its youth unless significant changes are made. It is certainly frustrating and disappointing when after a lengthy process, from the planning phase to choosing and deploying a solution, it doesn't live up to the initial requirements. With very limited opportunities in terms of making the changes needed to the current UI, service operators have up until now only had two viable options, either to stick with their current UI or drop the whole deployment and start from scratch.

Sticking with an investment that is so quickly out of date, doesn't deliver the ARPU and ROI needed and does not offer the possibility of making necessary changes, is doomed to fail. The second option means abandoning a substantial investment and going through the difficulties of starting a new one, which could demand even more financial resources than the one being replaced.

The Zignal Transitional Server provides a new option that makes sense both operationally and financially. It is the solution for service operators that need to cast off the restraints of their current solution without throwing away the investment already in place.

The Zignal Transition Server addresses the need for:

• new middleware client that only takes over the current client
• no new hardware or systems needed

Technical details:

• The Zignal Client takes over the current client; this can be done gradually because of the Zone Management functionality. Easily branded to operators needs.
• The Zignal Client is easily deployed with existing CRM and other systems already in place.
• The Zignal Client UI can be fully customised and personalised according to service providers' defined rules.
• Based on Zignal Cloud, where operators pay low monthly subscription fees for access to the content management and integration points to their existing systems.

For further information on the solution and what it can do for your business, please contact us at sales@industria.com.